Five-star feedback shared by our customers.
191 customer reviews, all in one place.
Leaky tap repair and kitchen plumbing assessment performed at the same time. Both tasks completed to a high standard and new mixer fitted discreetly. Reasonable charges and thoroughness of work performed. The plumber can be recommended for smaller domestic plumbing jobs. https://lh3.googleusercontent.com/grass-cs/AABkmLcgqBE9fVN9e5XE8gKDeMGMBX4oe1tS14ro5J1NSbRhW53vqADD9x8fmb64eFWCLDjqJ3RNUtU5v4WJtP_KqIzSjUPq92AF4Bo6EM8ZUPAYNDrulHV4_ugt23EtUqjx6BnXmdmyUFWKTANw=k-no
Installation of new continuous flow hot water unit involved gas plumbing. Sizing, installation and commissioning completed to a high standard. Fair pricing and clear handover notes. Amiable throughout the process from enquiry through to final sign off.
We found water around the bathroom front side and the source wasn't immediately obvious. Grade A Plumbing inspected the bathroom plumbing and identified . After discussing the repair, the plumber completed it and checked the surrounding area. I liked the careful approach because the visible water wasn't necessarily the whole problem. The explanation afterwards was also appreciated. https://lh3.googleusercontent.com/grass-cs/AABkmLeyr3E445-2c0vPA8PqstofcKs_SNXWcfN3qIlUSXa_yBbSLnIG0HjZAa3yEwFWjO6NwUVLevIpxevg0aJmlhQ5Uojyfx5YjPt1AA2dAkdxJK_Zj4TZsEnG3u2lvjcsXMw92-12CmAavtOv=k-no https://lh3.googleusercontent.com/grass-cs/AABkmLfGV96zsyQRA7_l-RazaF1ZaSVvPvZFNjp8-LyO79IfoeYqmovj8l9sDkdhTdNRkGPhBVZV1dKubiXbPjaXxDTKFKFljVr0PaV3K3Ljy4Dc467AaPRbwZxb9yXYMIQoCPD-ypH-Eg5PIqzK=k-no
Our plumbing issue happened outside normal hours which made the situation more stressful. We contacted Grade A Plumbing regarding their after hours availability and explained what had happened. The plumber assessed the problem and dealt with the urgent part first. Having someone available when we needed assistance was particularly helpful that evening.
A serious underground pipe leak at our property in Footscray needed urgent attention,and Grade A Plumbing handled it brilliantly. The plumber took the time to explain the problem, kept us informed throughout the repair, and carefully excavated the affected area to replace the damaged section of pipe. The work was completed professionally,the site was left tidy, and our water supply was restored without any issues. We're very grateful for the excellent service.
Replacing our old hot water system seemed like it would be a stressful job until we booked Grade A Plumbing Footscray. David arrived promptly, removed the ageing unit, and installed the new hot water system efficiently with great attention to detail. He took the time to explain how the system would operate during the first few hours, answered all of our questions, and made sure everything was tested before leaving.The workmanship was excellent,there were no surprises with the pricing, and the entire experience was smooth from beginning to end. Grade A Plumbing Footscray has definitely earned our trust for future plumbing work.
After putting up with a blocked kitchen sink for several days, we finally contacted Grade A Plumbing Footscray and couldn't have asked for a smoother experience. The office team made booking and rescheduling incredibly easy, with prompt communication every step of the way. David arrived on time, cleared the blockage efficiently, and recommended replacing our ageing garbage disposal after explaining the benefits without any pressure. The upfront pricing was exactly as quoted, with no unexpected costs, and even our follow-up request for paperwork was handled quickly. From the first phone call to the final email, the service was professional, organised, and genuinely customer-focused. We'd happily use them again for any future plumbing work.
2 different plumbing problems came up within a couple of weeks, and both were handled with the same straightforward, reliable approach.A slow drain was cleared in under 10 minutes, while a separate hot water issue needed more troubleshooting. Kyle was patient throughout the second job, taking the time to work through the problem properly rather than rushing to a conclusion. Scheduling was convenient, the pricing was fair, and neither visit involved unnecessary work.It's reassuring to have a plumber who can handle both quick fixes and more involved issues. We'll definitely keep the service in mind for the next plumbing problem.
Late one evening we were faced with a plumbing emergency and needed help immediately, so we contacted Grade A Plumbing Glen Waverley. The phone was answered straight away, and the booking process was quick and reassuring. Kye arrived in under half an hour, quickly identified the issue, and even removed the toilet to complete the repair properly. Everything was fixed far faster than we expected, and he was incredibly respectful of our home, making sure to wear protective shoe covers throughout the visit. His friendly attitude, efficient workmanship, and rapid response turned a stressful situation into a great experience. We wouldn't hesitate to call again if we ever need an emergency plumber.
