Felix2 months ago
Five-star feedback shared by our customers.
191 customer reviews, all in one place.
Getting an appointment was quick and hassle-free.The plumbers were friendly, assessed the problem promptly, and got straight to the point without making things more complicated than necessary.The price was excellent as well, making the whole experience even better. Highly, highly recommended!
When our hot water system started playing up, Grade A Plumbing South Melbourne made the whole repair process straightforward. Aaron identified the problem quickly,explained the available repair options in plain language, and completed the work with great attention to detail.What really stood out was his willingness to help even after the repair, taking the time to answer our questions and offer practical advice. It's rare to receive service that's this professional and supportive, and we wouldn't hesitate to use Grade A Plumbing South Melbourne again.
Friendly, Approachable, Helpful and Honest... Description details of work needed and done and what's needed to be looked at but not urgent. Not a rip off on prices for the repair of the job. Arrives on time if not able to then immediate communication to inform of situation. Cleans up afterwards too... A++++
Grade A Plumbing carried out a general plumbing inspection at our South Melbourne home, checking a few ongoing issues with our taps and water pressure.The plumber was highly knowledgeable, explained the findings clearly, and recommended the most suitable solution without any pressure.The service was professional from start to finish, and it was reassuring to have someone so experienced handling the job.We'd happily use Grade A Plumbing again whenever we need a plumber.
A blocked drain in one of our apartment buildings turned into a serious problem when water started leaking into the supermarket below over a long weekend. We contacted Grade A Plumbing South Melbourne, and Ryan arrived within the promised timeframe despite it being a Sunday. He stayed calm under pressure, methodically worked through the issue, and successfully cleared the blockage before any further damage could occur. His patience, professionalism, and problem-solving skills really stood out, especially with such a stressful situation. We're incredibly grateful for the prompt response and wouldn't hesitate to recommend them for emergency drain issues.
Grade A Plumbing South Melbourne recently installed a new kitchen mixer tap and waste disposal unit in one of our rental properties, and we couldn't be happier with the result.Jacob completed the installation professionally,made sure everything was working perfectly before leaving, and left the area clean and tidy. The workmanship was excellent,and we'll definitely request Jacob again whenever we need plumbing services.
Booking with Grade A Plumbing Pakenham was simple, and the communication leading up to the appointment was excellent.On the day, Andy called to let us know that Tim and Daniel could arrive earlier than scheduled, which worked perfectly for us. They quickly found that worn kitchen sink tap gaskets were causing the leak and replaced them in no time.Both plumbers were courteous, wore boot covers while working indoors, and left everything clean once the repair was finished.It was an easy, professional experience from start to finish, and Grade A Plumbing Pakenham will definitely be our first call for future plumbing work.
Owning an older home means plumbing issues eventually pop up, so we've relied on Grade A Plumbing Pakenham for many years and they've never let us down. From replacing ageing pipework to fixing blocked toilets and other everyday plumbing problems, the service has always been dependable. David recently made time to handle an urgent gas plumbing issue, explaining everything clearly and completing the work with genuine care and professionalism. More recently, Aaron finished off his day by helping us with a slow-draining shower, giving the job the same level of attention instead of rushing through it. It's reassuring to know we can count on experienced plumbers who consistently provide excellent service whenever we need them.
We had a sump pump failure in our basement and they were very quick to come out and handle the emergency. The technicians were very professional and took the time to explain some options to us. The equipment they used was nice and they gave us some helpful advice on preventing any future problems. Outstanding service and fair prices. We will always use them.