
Five-star feedback shared by our customers.
191 customer reviews, all in one place.
We knew there was a water leak somewhere but couldn't locate it ourselves. Grade A Plumbing inspected the plumbing and helped identify perfectly. Instead of guessing, the plumber explained what was being checked and why. Once the source was located, the necessary repair was discussed and completed. It was reassuring to finally understand where the water was coming from.
Hydronic heating systems can be difficult to diagnose, so we were relieved to find a plumber with genuine expertise. Grade A Plumbing Craigieburn sent Tim, who took the time to walk us through how the radiant heating system operates while carrying out a thorough inspection.He quickly pinpointed the fault, completed the repair efficiently, and made sure everything was running perfectly before leaving.His friendly manner, technical knowledge, and willingness to explain the process gave us complete confidence.We'd gladly recommend Grade A Plumbing Craigieburn to anyone needing repairs to their radiant heating or hot water system.
A persistent water hammer issue had us unsure where to start, so getting a proper assessment was the best option.An appointment was arranged for the following day, with Jacob arriving within the two-hour window provided.He took only a few minutes to assess the situation and pointed us towards the appropriate next step rather than recommending unnecessary plumbing work.The honest advice and lack of pressure to pay for a repair we didn't need were genuinely appreciated. A professional, helpful, and straightforward experience.
Kitchen drain blockage threatened to ruin dinner for imminent guests. Same day plumber arrived and cleared the blockage first time. Attended promptly and tested the disposal unit for complete client satisfaction. Dinner was served as planned without any further complications.
Main line was nearly completely obstructed causing multiple issues throughout the house. The blockage was cleared using a high-pressure washer and the pipe was inspected for any further problems. Effective and timely response resolved a potential plumbing disaster.
Older property with different pipe materials had developing damp area. Careful investigation identified faulty joint location. Repaired with minimal disruption to the property. Highly recommend this plumber for their diagnostic abilities and trustworthy advice. https://lh3.googleusercontent.com/grass-cs/AABkmLev0lMrk48AM0Y09uJiTgFxj6Z9IqbHYU1eifoxZ3A_GCf327Twn9ueFh3_3BA6zcigOrUXDygPYWclD1n3tLwfcPTPQB2hdfZwnAIjC3Evb00OosKp9VEFuBE2XoE8U5BXlNdL2e-cm8w=k-no
Before the work began, we discussed the expected cost for our plumbing issue service. Grade A Plumbing provided pricing information based on the issue that could be assessed at the property. The plumber then completed the agreed repair and explained what had been done. I appreciated knowing the expected cost beforehand rather than being surprised after the work was finished.