ak.a “AK.NT” moh2 months ago
Five-star feedback shared by our customers.
191 customer reviews, all in one place.
Losing hot water first thing in the morning wasn't ideal, but Grade A Plumbing Melton responded quickly and had the problem sorted the same day.Aaron and David arrived promptly, diagnosed the fault with our hot water system, sourced the required replacement parts, and completed the repair before lunchtime.Everything was explained clearly, the workmanship was excellent, and we had reliable hot water again much sooner than expected.Outstanding service from Grade A Plumbing Melton.
A great service experience comes down to the people, and that's exactly what we found with Grade A Plumbing Melton. Kyle was friendly from the moment he arrived, took the time to answer all of our questions, and never made us feel rushed. He completed the job professionally, explained everything clearly, and made the whole process stress-free. It's rare to come across someone who's both highly skilled and genuinely easy to deal with. We'd happily request Kyle again and confidently recommend their plumbing services to anyone needing reliable help.
Our old toilet had reached the point where replacing it made more sense than putting more money into repairs. Josh provided a reasonable quote and handled the installation carefully from start to finish. He removed the old unit, fitted the replacement neatly, and checked everything thoroughly before wrapping up. There were no unexpected costs or unnecessary extras, which made the whole experience even better. Trustworthy service, solid workmanship, and a fair price we'll happily use them again.
Quick response, fair pricing, and good communication made this an easy experience.Although the office wasn't open on the weekend,I received a callback on Sunday evening and had a visit arranged for Monday.A text came through when the plumber was on the way, and after checking the internal drain, he provided a clear quote for clearing the blockage. I also asked about whether any major plumbing changes would be needed for a future heat pump hot water system,and he was knowledgeable, polite, and straightforward when answering my questions. I'll definitely include them when it's time to get quotes for replacing the hot water tank.
Water spilling beneath the kitchen sink ruined a cooking moment. The same day plumber arrived fast and fixed the leaking tap and performed kitchen plumbing works. He gave a professional quote and completed additional drain cleaning works. A casual friendly nature made this one of the best plumber visits we've ever had.
After a major plumbing issue left us without water at our home, we contacted Grade A Plumbing for emergency assistance. A plumber was sent out promptly,quickly identified the cause of the problem, and worked through the repairs while keeping us informed every step of the way.Water service was restored safely, the plumbing system was thoroughly checked, and a few preventative recommendations were provided to help avoid similar issues in the future.We really appreciated the professionalism, clear communication, and genuine care shown throughout the visit.Grade A Plumbing has certainly earned our trust, and we'll be using them again whenever we need a reliable plumber.
A strange noise suddenly started coming from our kitchen waste disposal, so we called Grade A Plumbing Point Cook for help. Kyle and Jeremy arrived promptly, identified the cause within minutes,and found that a small piece of plastic had become lodged inside the unit.They safely removed the obstruction, tested everything thoroughly, and had the disposal running normally again in no time.Fast, friendly service and a hassle-free experience from Grade A Plumbing Point Cook.
We recently had our new hot water system checked by Grade A Plumbing Point Cook, and the entire experience was excellent from the initial booking through to the visit. Aaron was knowledgeable, professional, and took the time to explain how the system worked and why adding an expansion tank would be a worthwhile upgrade. The office staff were equally impressive, with clear communication, efficient scheduling, and regular updates throughout the process. Everything felt well organised, and it was obvious the whole team worked together seamlessly. We'll definitely be using their services again for any future plumbing needs.